Patients & Visitors Information

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It is the philosophy of Civista Medical Center that “family”, as defined by the patient, is an important component of the patient’s psychosocial support system. We believe that in many cases, the presence of family can help the patient to heal. It is also important for each patient to have a trusted family member or friend to serve as an advocate. For more information on the role of both the advocate and a visitor, view the Visitor Information Link. If you plan to be a visitor at Civista Medical Center we ask, for the comfort and safety of all our patients, your cooperation with the following visitor guidelines:

• General Visiting Hours are 11:00 a.m. to 8:00 p.m.

• Main Entrance hours are 6:00 a.m. to 8:00 p.m.

• The Emergency Department entrance is open 24 hours a day

• Children under the age of 16 must be supervised by an adult at all times.

• Smoking by anyone anywhere in the Medical Center building or on the grounds is prohibited by law.

Flu Advisory
For the safety of our community during flu season (approximately October 1 through March 31) Civista Medical Center is restricting visiting hours to 11:00 a.m. to 1:00 p.m. and 6:00 p.m. to 8:00p.m. Additionally, anyone under the age of 18 will not be allowed to visit any hospitalized patient. Civista Medical Center also asks that visitors please refrain from visiting a patient if you have any of the following:

• Fever

• Cough

• Sore throat

• Any other flu-like symptoms

Maternity Visiting Hours
We offer visiting hours in our Birthing Center and allow up to three people to visit at any time of the day or night. Visitors need to ring the doorbell in both the Birthing Center and Mother/Baby Unit in order to gain admission. Once in the Unit, visitors will be required to sign in. We do ask that visitors provide the family unit with time to rest and to get to know one another during this time.

On our Mother/Baby Unit, the designated support person (wearing the matching identification band) may stay overnight with mom and baby. Other visitors are welcome as long as they are in good health and over the age of 13. The only children under the age of 13 that may be admitted to the unit are siblings of the baby.

Please note that visiting hour guidelines may be altered during flu season and at the discretion of the Nurse Manager.

Intensive Care Unit
Visitors must use the telephone in intensive care unit hallway to gain entry. Visitation may be altered or reduced at the nurse’s or doctor’s discretion.

Isolation Areas
Patients in isolation may have visitors during recognized visiting hours; however the nurse will ensure that visitors are educated on proper protective techniques and that the techniques are followed.

Waiting Rooms
Waiting Rooms for visitors are located in the following areas:

• Main Lobby

• Same Day Surgery (for the family of surgical patients)

• Birthing Center (for the family of obstetric patients)

• Intensive Care Unit (for the immediate family of ICU patients)

• 2 South

• 3 South

Children under the age of 16 must be accompanied by an adult at all times in the waiting rooms.

Civista Channels
Class Resources
Health Resources
Welcome Kit

Staff Uniform Guide