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The Emergency Department is staffed 24 hours a day, seven days a week, by physicians, physician assistants, nurses and technicians.

All patients who come to the Emergency Department receive a medical screening. No one is turned away and treatment is not based on ability to pay.

The Emergency Department provides the following services to our patients:

• Treatment rooms with walls, not curtains;

• Dedicated 'fast track' with extended hours for less urgent cases;

• Separate waiting areas for acute and fast track patients;

• Waiting areas with child-friendly activities, free internet access computer stations, flat-screen TVs and varied reading material;

• Bedside registration;

• Forensic Nurse Examiners Program for victims of sexual assault; and

• Dedicated treatment rooms for children and specialized care.

Although the time is never right or convenient to come to an emergency department, it is helpful to know what you should try to bring with you if you have an emergency situation:

• A legible, updated list of all medications being taken;

• A list of allergies;

• When you received your last tetanus shot;

• Your physician and insurance information.

Also, if you or a family member have a rare medical condition or are currently on a specific medical treatment program it is important the Emergency Department have this information. Providing this information to the Emergency Department Nurse Manager, before an emergency arises, will help the nurses and doctors provide the best care in the event that a visit to the Emergency Department is necessary. You may call the Emergency Department and set up an appointment with the Nurse Manager to discuss your medical needs.

Our new, expanded Emergency Department has specialty decontamination facilities in the event of a bio-terrorism or hazmat emergency. If you are exposed to a hazardous material call the Emergency Department at 301-609-4160 to let them know you are coming in. Tell them what you think you may have been exposed to. When you arrive at Civista, wait outside and emergency personnel will assist you. Do not enter the building until advised in order to avoid exposing others.

Parking is available directly behind the Emergency Department off of Wicomico Street. Once you arrive and park, enter the facility and proceed to the registration check in area.

ED Wait Time represents a one-hour rolling average updated every 15 minutes and is defined as the time of patient arrival until the patient is escorted into the room where treatment begins. Patients are triaged at arrival and seen in priority order based on their presenting complaint(s) and reason for visit. Because new patients arrive frequently, this is not a guarantee and your personal experience may vary significantly from the posted times. This is provided for informational purposes only. If you are having a medical emergency, dial 911.
Emergency Department


24 hours a day, seven days a week

Richard Ferraro

Richard Ferraro, MD
FACEP, Medical Director, Emergency

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